Privacy Policy
This policy describes how AT Migrator handles information when you use our website, the migration app at https://app.atmigrator.com, or contact us. Read it together with our Terms of Service.
1. Overview
This policy applies to visitors to our website, users of the AT Migrator migration application, and anyone who submits a contact or lead form. AT Migrator provides software to migrate Airtable bases to PostgreSQL.
2. What we never store
We do not retain your migrated data. Cell and field values from your Airtable base (text, numbers, dates, formulas, and the like) are processed only in transmission and working memory to write them to your PostgreSQL target. When the migration job finishes, that content is cleared from our systems. We are not a database host for your migrated values.
Attachments go to your storage. You connect S3-compatible object storage you control during setup. Attachment files transfer directly to your bucket. We do not retain attachment file contents on AT Migrator servers except in transient processing needed to complete the transfer.
3. What we collect
Contact and sales information. When you submit a form (contact, email capture, or lead generation), we collect the fields you provide — typically name, work email, and message, and optionally phone, company, or plan interest. We store these in our CRM (for example, Airtable) to respond and provide support.
Operational metrics. To run and improve migrations, we collect counts and metadata that are not your cell or file contents: record and field counts (including by type), attachment object counts, field types for schema mapping, and job metadata such as start time, duration, success or failure, and error codes.
4. How we use information
- To provide the Service, respond to you, and perform our contract with you;
- To run, monitor, and debug active migrations;
- To improve product reliability, capacity, and security;
- To comply with applicable law, where required.
We do not use migrated field values or attachment contents for marketing or profiling. Transactional email (for example, in response to a form) may be sent; we do not use contact information for unrelated promotional purposes unless you have opted in where the law requires consent.
5. Sharing and legal requests
We do not sell your personal information. We may share information only as follows:
- Service providers — hosting, CRM, email, support tooling, and analytics (such as Microsoft Clarity) that process data on our behalf under contractual terms;
- Legal requests — to comply with valid legal process or protect rights, safety, and security of the Service, but only for information we actually hold (contact records, billing, and operational metrics described in section 3). We cannot disclose migrated Airtable or PostgreSQL cell values or attachment file contents to any government, law enforcement, or other third party because we do not retain that content — once a migration job completes, it is not on our systems;
- Business transaction — if we are involved in a merger, acquisition, or asset sale, information we hold may transfer subject to safeguards consistent with this policy.
6. Retention
Contact and CRM records are kept as long as needed for our relationship, legal obligations, and dispute resolution.
Operational metrics are retained for operations and improvement, then deleted or aggregated.
Migrated field values and attachment file contents are not retained on our systems, as described in section 2.
7. Cookies and analytics
We use Microsoft Clarity (and similar tools where configured) on public pages to understand usage patterns and improve the product. These tools may use cookies or local storage. You can control cookies through your browser. Where the law requires, we obtain consent for non-essential cookies.
8. Your rights, security, and contact
Depending on your location (including the EEA, UK, Switzerland, and U.S. states such as California), you may have rights to access, correct, delete, or port personal information we hold, object to or restrict certain processing, and complain to a supervisory authority. We do not sell personal information. Submit requests via our contact form.
We use technical and organizational measures to protect information we hold. No system is perfectly secure.
The Service is not directed to children under 16, and we do not knowingly collect their information.
We may update this policy; the date at the top will change when we do. Privacy questions: Contact us.